Ok! If this is your first time using Online Banking?
Yes
Okay! To enroll, call us during normal business hours at 314.962.6363 (or 618.239.6363 for Illinois members; 1.800.719.6363 if you are outside of the St. Louis area) and press option 6, then 2.
No
Great. To access your account, simply click “Login” in the upper right hand corner of the page.
On my mobile device
Great! First make sure you’re enrolled in online banking. Then, download our free app for iPhone or Android.
Opening a checking account
Great! What do you care most about in a checking account?
Earning interest
Okay! Both our Advantage Plus Checking and Value Checking accounts earn interest. Advantage Plus earns higher interest than Value Checking. With Value Checking, there’s no monthly fee if you maintain an average daily balance of $500 or more.
Great! Take a look at our Advantage Plus Checking account that comes with one free package of checks a year.
Signing up for eStatements
Cool! If you are already signed up for and using our online banking service, all you need to do is click on the eStatements tab within online banking and accept the disclosure that appears.
We’re sorry to hear that. Is this during or after business hours?
During
Please call us at 314.962.6363 or 618.239.6363, and press option 6, then 1.
After
If it’s your debit card, please call 1.888.918.774. If it’s your credit card, please call 1.866.820.3035.
Taking control of your debit/credit card
We have an app for that, and it’s free. Check out Arsenal CardKey today to lock/unlock your cards, set up alerts/controls and so much more.
Sending money to family and friends
You can easily send and receive money with Zelle®. It’s fast. It’s free. It’s easy. It’s already in online banking and our mobile app.
What would you like to save for?
An upcoming holiday or vacation
Sounds lovely! We have both Christmas Club and Vacation Club accounts available to our members. Check out our Savings page and scroll down for more info.
Retirement
It sounds like an IRA (Individual Retirement Account) would be helpful for you. If you’re interested in meeting with a financial advisor to discuss a Roth IRA and other investment options, we can also make that happen.
College
Meet with our financial advisor to learn about the different options available for funding a college education, including the Coverdell Educational Savings Account and the 529 College Savings Plan.
Something else – and I’d like to earn a good interest rate
Do you have some money saved up already?
Yes, quite a bit
Nice! Are you okay with leaving your money untouched for a while?
Sure
Cool! We think you might like one of our CDs. You agree to leave your money untouched for a while in exchange for a higher interest rate.
I’d prefer to make withdrawals when I need to.
Sounds good. Check out our Money Market account. It’s a little more flexible, but still gets you a higher rate.
Not much
No worries. Once you open a Savings account, you can open secondary accounts for whatever you need, including college, rainy day funds and more.
I’d prefer just a basic savings account
Ok! Our Savings account sounds just right for you. It also secures your Arsenal membership.
I want to make saving automatic
We can help. Enroll in our Spend to Save program to have your debit card transactions rounded up to the nearest dollar, with the change deposited to your savings account. You can also set up a payroll deduction to have a part of your paycheck deposited directly into savings each pay period.
Arsenal wins awards for community involvement and financial education efforts
Community Involvement
Making a difference in others’ lives is what makes us tick, whether it’s helping a person with a loan, providing unbiased advice about financial products or offering services that save people time and stress. Taking that a step further, we also thrive on doing good things in the community. For the latter, the Heartland Credit Union Association recently honored us with a pair of awards for our community involvement!
First place in the Dora Maxwell Social Responsibility Award Program
We won this award primarily for all the time, effort and money we put into coordinating, promoting and holding paper shred and electronics recycling events at our branches during the summer and fall of 2017 and the spring of 2018. These events help people in the community protect their identity while also protecting the environment.
We collected 15,595 pounds of old, broken and obsolete electronics during the summer of 2017, with nothing ending up in a landfill. At our fall 2017 paper shred events, we collected 4.75 tons of documents and at our spring 2018 shred events, we collected a total of 10.5 tons.
Also considered were the many other community drives that we hold throughout the year to help those less fortunate, including but not limited to our back-to-school drive, Warner’s Winter Warm-up, a toiletry drive and several others. One of our primary social responsibility efforts is making sack lunches and care packages for area shelters, with the prime beneficiary being St. Patrick’s Center downtown.
Second place in the Alphonse Desjardins Youth Award Program
We won this award primarily for our classroom outreach efforts – from contacting teachers and cultivating working relationships with them, to coming up with customized lesson plans and teaching students about money matters at various grade levels – which are spearheaded by our own Certified Educator in Personal Finance, Jenny Remes.
Overall, we gave 84 classroom presentations that reached 2,955 students at St. Louis metro area schools (elementary, middle and high) during the 2017-2018 school year. Because our dedication to these classroom presentations, we perennially rank second or third in the state for number of students reached as reported to the National Youth Involvement Board.
Among the other reasons our entry was selected as one of the winners: We also financially sponsor digital-based financial education at four local high schools and have a popular kids savings club program that teaches members age 12 and under the importance of saving their money. The club makes saving fun for kids, with incentive prizes given for making deposits, monthly cash drawings, and cash rewards for getting good grades in school.
More about the competition
We competed against similarly sized credit unions ($50 million-$250 million asset size category) in Missouri and Kansas. Both of our awards reflect a team effort among Arsenal staff, our members and the communities we serve.
Arsenal will be recognized at an awards banquet on September 14 during HCUA’s 2018 Convention & Annual Meeting in Kansas City. Our first-place entry now moves on to the Credit Union National Association where it will compete against first-place winners from other states for national awards!
With these two latest awards, Arsenal has now earned 15 Dora Maxwell Awards for community involvement and seven Alphonse Desjardins Awards (six for youth and one for adult financial education). We have also won nine Louise Herring Awards for Philosophy in Action.
Our plaque collection will soon be expanding with the addition of the two new awards
Leaving Our Website
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