Don’t get tricked by identity theft! Treat yourself to these helpful tips
Identity theft is a lot less scary when you’re prepared
Unlike all of the frightful supervillains, ghosts and zombies you’ll see on Halloween, identity theft is very real. Protecting yourself from it makes it a lot less scary.
While the following tips won’t get you much candy while trick-or-treating, they will help save your identity and financial information from scammers.
Never share your username/password with someone not on your account
Some scammers contact you through phone, email or text and claim that they need your online banking username/password to deposit funds into your account. This particular scammer may even claim to be with Arsenal or another company you trust. Arsenal, and other legitimate companies, will never ask for your account information.
In fact, if this ever happens to you, please contact us to report it immediately.
Create a secure, hard-to-guess password
Weak passwords make it easy for hackers to access your account. Creating a complex password that only you can figure out (along with security questions only you know the answer to) helps prevent your account from getting hacked.
When creating passwords, use a combination of letters (uppercase and lowercase), numbers and symbols. Try to use different passwords for accounts at multiple financial institutions. Never use passwords that contain your pet’s name, child’s name or other information a hacker can discover by Googling your name or looking on your social media accounts.
Don’t give others access to Mobile Check Deposit
Some fraudulent loan companies will claim that they need your username/password to access Mobile Check Deposit to place funds in your account using a bogus check. When Arsenal receives these “checks,” we reject the deposits because they look suspicious. We also have to close your compromised account and have you come in to open a new one for safety reasons.
Set up alerts and controls for your Arsenal cards
You have the tools to protect your accounts and detect fraud when it happens. Receive text and email notifications for specific activity on your debit card. Do the same for your credit card, and set up controls on when and where it can be used.