Ok! If this is your first time using Online Banking?
Yes
Okay! To enroll, call us during normal business hours at 314.962.6363 (or 618.239.6363 for Illinois members; 1.800.719.6363 if you are outside of the St. Louis area) and press option 6, then 2.
No
Great. To access your account, simply click “Login” in the upper right hand corner of the page.
On my mobile device
Great! First make sure you’re enrolled in online banking. Then, download our free app for iPhone or Android.
Opening a checking account
Great! What do you care most about in a checking account?
Earning interest
Okay! Both our Advantage Plus Checking and Value Checking accounts earn interest. Advantage Plus earns higher interest than Value Checking. With Value Checking, there’s no monthly fee if you maintain an average daily balance of $500 or more.
Great! Take a look at our Advantage Plus Checking account that comes with one free package of checks a year.
Signing up for eStatements
Cool! If you are already signed up for and using our online banking service, all you need to do is click on the eStatements tab within online banking and accept the disclosure that appears.
We’re sorry to hear that. Is this during or after business hours?
During
Please call us at 314.962.6363 or 618.239.6363, and press option 6, then 1.
After
If it’s your debit card, please call 1.888.918.774. If it’s your credit card, please call 1.866.820.3035.
Taking control of your debit/credit card
We have an app for that, and it’s free. Check out Arsenal CardKey today to lock/unlock your cards, set up alerts/controls and so much more.
Sending money to family and friends
You can easily send and receive money with Zelle®. It’s fast. It’s free. It’s easy. It’s already in online banking and our mobile app.
What would you like to save for?
An upcoming holiday or vacation
Sounds lovely! We have both Christmas Club and Vacation Club accounts available to our members. Check out our Savings page and scroll down for more info.
Retirement
It sounds like an IRA (Individual Retirement Account) would be helpful for you. If you’re interested in meeting with a financial advisor to discuss a Roth IRA and other investment options, we can also make that happen.
College
Meet with our financial advisor to learn about the different options available for funding a college education, including the Coverdell Educational Savings Account and the 529 College Savings Plan.
Something else – and I’d like to earn a good interest rate
Do you have some money saved up already?
Yes, quite a bit
Nice! Are you okay with leaving your money untouched for a while?
Sure
Cool! We think you might like one of our CDs. You agree to leave your money untouched for a while in exchange for a higher interest rate.
I’d prefer to make withdrawals when I need to.
Sounds good. Check out our Money Market account. It’s a little more flexible, but still gets you a higher rate.
Not much
No worries. Once you open a Savings account, you can open secondary accounts for whatever you need, including college, rainy day funds and more.
I’d prefer just a basic savings account
Ok! Our Savings account sounds just right for you. It also secures your Arsenal membership.
I want to make saving automatic
We can help. Enroll in our Spend to Save program to have your debit card transactions rounded up to the nearest dollar, with the change deposited to your savings account. You can also set up a payroll deduction to have a part of your paycheck deposited directly into savings each pay period.
You’re probably reading this article on your smartphone. In fact, the average American checks their phone about 52 times a day. If you are anything like the average American, you can use a couple of the 52 phone views a day to catch up on your banking with the Arsenal mobile app. Here are some excellent reasons why you should use it.
See your account balances in real time
There are so many cool things to buy; however, there is never enough money to buy all of it. Grabbing that last impulse purchase at the register could put your checking account into the negative. Don’t risk it. See how much you have in your account before inserting your card by checking your balance on the Arsenal mobile app.
Bonus: Regularly checking your balances using mobile or online banking is also an excellent way to spot fraud and unauthorized purchases.
Transfer money and pay bills
Instead of visiting a branch to move money from your money market to checking or from checking to savings, you can make your transfers with a few taps. You can also pay your Arsenal loans with the same ease. Set up automatic payments for your outside accounts using bill pay so you don’t have to worry about missing routine payments.
Find a CO-OP Network ATM or a shared branch
Life takes you places, and your Arsenal mobile app goes with you. Before signing into your mobile banking account, you can find the nearest shared branch or free ATM by tapping the Locations tab at the bottom of the screen.
Chat with an Arsenal representative
You have questions. We have answers. You can start a secure, live chat with an Arsenal team member through your mobile banking account during normal business hours.
Deposit your checks
When you get a check, there’s no need to drive to a branch or an ATM to make the deposit. Use mobile check deposit to skip the drive, skip the lines and skip the wait. All you have to do is endorse the back of the check, grab an image of the front and back, then choose which account you want the funds deposited into. We’ll take care of the rest.
Skip the lines
Instead of waiting in line, you can take care of your Arsenal business from the comfort of your home. You’re always the first in line on the Arsenal app, so you can take care of your business pronto.
Spend nothing!
Mobile banking is free to use. All you need is a data or Wi-Fi connection. To get started, download the Arsenal Credit Union app from your phone’s digital marketplace and sign in with your online banking credentials. If you need help getting set up, you can start a live chat here. You can also give us a call at 314.962.6363, option 6 then 2.
Arsenal provides links to external sites for the convenience of its members. By clicking “Continue” you will be directed to an external website owned and operated by a third party. The credit union is not responsible for the content of the alternate website and does not represent either the third party or the member if the two enter into a transaction. When you exit our site, our Privacy Policy is no longer in effect. Thank you for visiting us online. Please return when you need information about Arsenal’s products and services.
