We are happy to welcome you back into our branches
Branches are now open!
Your safety and the well-being of Arsenal staff is our #1 priority. Here’s how we can work together to make sure everyone stays as safe as possible at our branches.
Keep using our digital tools
Mobile banking, live chat, mobile check deposit and the rest of our digital tools are here for you to use. If you need help setting them up, please contact us during normal business hours.
Use our online loan application system
Need a loan to buy a car, travel trailer or motorhome? Need to apply for a credit card? It’s easy to do that online. Just follow the link below.
If you’re interested in a mortgage, please visit our mortgage page for more information. Want to apply for a home equity loan or line of credit, give us a call at 314.962.6363, then press 4 then 2 (during normal business hours) for information about applying.
Use drive-ups and ATMs for simple transactions
We encourage you to continue using our drive-ups (and ATMs) for simple, routine transactions, including loan payments, withdrawals and deposits. Before, during and after business hours, you can deposit cash/checks and drop off loan payments in the night depository drop box located in the drive-up area at each of our branches.
Please take proper safety precautions
All employees will be required to wear masks at work. Consistent with local orders, members are required to wear masks in our branches and may be asked to briefly lower them for identification purposes. In addition to wearing a mask, please use hand sanitizer when you enter and exit the branch. After you finish your financial business, please leave the building as quickly as possible.
Keep 6 feet apart
There will be signs and floor markers within our branches assisting you on keeping proper social distance. In addition to social distancing, we will be increasing cleaning efforts of “high-touch” areas and introducing protective Plexiglas shields.
Do not visit if you are sick
If you are not feeling well or are exhibiting any of the symptoms of coronavirus outlined by the Centers for Disease Control and Prevention, please refrain from visiting any of our physical locations. We can still serve you through live chat and over the phone.
Upon reopening, we will be screening employees when they get to work and making sure anyone exhibiting symptoms stays home.
Visit us during normal business hours
All branches will have lobby and drive-up access available from 9:00 a.m. until 5:00 p.m. Monday through Thursday. On Fridays, we are available for an extra hour until 6:00 p.m. On Saturdays, our business hours are from 9:00 a.m. until noon.
Our call center and eServices staff can assist you from 8:00 a.m. until 6:00 p.m. Monday through Friday and from 9:00 a.m. until noon on Saturdays. ATMs are available 24/7.