How to go branchless at Arsenal Credit Union
We love seeing you at our branches. We really do. But, did you know you can take care of most of your banking without even visiting a branch? Learn how below.
With the rise of mobile technology, financial security and digital communication, it’s possible to never step foot in a branch again. But you don’t need to use a fintech startup with an unproven track history to go branchless: Arsenal Credit Union has everything you need.
Simplify your checking and live easier with these tips on going branchless.
Here’s the easy stuff you can do right now
Download the Arsenal mobile app
If you don’t have it already, the Arsenal mobile app is your first step to going branchless. Download it on Apple or Android today and sign in with your online banking credentials. Here’s what you can do on the mobile app:
- Check account balances
- Transfer money
- Pay bills
- View statements
- Deposit checks with your phone
- And so much more
Download Arsenal CardKey
You use your Arsenal debit and credit cards for everything. We’re giving you complete control over them. The Arsenal CardKey app lets you:
- Control when, where and how your cards work.
- Lock/unlock your cards from your mobile device.
- View your transactions in real-time.
- Set up travel notifications, view rewards balances, pay your credit card bill and much more.
Follow us on social media
We’re always posting important updates and useful tidbits to our social media channels. It’s a great way to stay up-to-date with us, kind of like seeing your favorite teller, but without much effort. Follow us on some of our favorite channels:
Here’s the stuff that might take some getting used to (but is still very easy)
Deposit cash at ATMs
When you have cash you need to deposit, you don’t have to make a special trip to a branch. Arsenal belongs to the CO-OP Network of ATMs. You have access to 250+ free ATMs in the St. Louis area where you can make deposits and get cash when you need it.
Use digital channels to communicate with us
Have a question about your account? We can probably take care of you during business hours using secure live chat. To access Secure Live Chat, just login to mobile banking, click on the More button in the bottom-right hand corner, then click on the Secure Live Chat option at the very top.
Very soon, we will have a Live Video Banking tool that lets you communicate face-to-face with an Arsenal rep, eSign documents and so much more.
Apply for loans online
Want to refinance your auto loan? Need to apply for a new credit card? Applying for loans online is easy. You can even apply using your phone. Just login to mobile banking, click on More, then click on Online Applications.
Set up cross account agreements
Do you deposit money into a family member’s account often? If you do, did you know you can take care of it from the mobile banking app using the Transfers tool.
To set up a cross account agreement, you’ll have to come into a branch, but after that, you won’t need to at all.
Make saving automatic
If you find it easy to spend money but difficult to save it, you’re not alone. A majority of Americans don’t have enough funds available to cover a $500 unexpected expense. We want to help. Enroll in our Spend to Save program, and every time you use your Arsenal debit card, we’ll automatically deposit the change into your savings account. For example, if you make a purchase for $4.56 at Walgreens, we’ll automatically deposit 44 cents into savings for you.
Most importantly, you don’t have to go branchless cold turkey (or ever really at all)
Our branches are still here for you when you need them. Come in, have a cup of coffee and we’ll help you take care of your banking needs.