Here’s how employees are adapting to new work settings during the pandemic
Arsenal Credit Union has been proactive in protecting the safety and health of its employees and members. We are limiting the number of people allowed inside of our branches to assist you in the drive-ups, on the phones and in live chats, while respecting social distancing directives.
To keep proper social distancing measures, some employees spend time in their home offices throughout the week. Employees working outside of the office are taking care of everything from securing funding for PPP loans and servicing member accounts to coordinating food giveaways in the community and creating important communications to share with you. Meet some of our staff and how they feel about our new work environment.
AVP Small Business Lending
As part of Arsenal’s small business lending team, Jen usually helps our members secure loans for things like work vehicles, property and business equipment. Now that many businesses have been temporarily put on hold, she’s been helping those businesses meet payroll by securing funding using the government’s Payroll Protection Program loan.
Branch Coordinator: Watson Branch
Courtney is one of the newest additions to the Arsenal team! She’s super personable and friendly. She’s been rotating shifts between our Watson branch and her home office to make sure we have branch coverage while ensuring social distancing. One of her favorite things about working at her home office is being able to spend time with her pup while also helping members. What she doesn’t like is not being able to go to the branch to see her team or her members.
Member Relationship Coordinator
Katie’s job literally has her meeting members throughout the day at their locations to open accounts. She’s the dictionary definition of a people person. While she can’t go out and help members set up new accounts, she’s at home helping business members get PPP funding. Her son loves the fact that she’s home more now, but she finds it a little difficult to be a meacher (combination of a mom and teacher).
Branch Manager: Florissant Branch
You’ll usually find Mike up at the North County Arsenal branch helping his members and team. Now, he’s splitting time at the office and at home with his new work partner, Bandit the cat. While he might not look like he’s doing much in this photo, Mike insists that Bandit is integral to helping members.
Our marketing analyst, Jenny Ciecalone Remes, has been super busy coordinating all of our food giveaways since we’ve transitioned to a new working environment. She says the best part of working from her home office is that she gets to take lunch with my family every day. The worst part is that she doesn’t get to see her coworkers who are pretty much like family. You get used to seeing the same people every day and start to miss them after awhile.
Bob is Arsenal’s creative coordinator and works on all the things you see on our website and social media. While at his home office, Bob usually has Food Network on, so his culinary skills have grown exponentially after he clocks out every night. Some of the things Bob misses most about going to the office every day include seeing his coworkers and his giant double screens that are perfect for using Illustrator, Photoshop and Outlook at the same time.
Branch Coordinator: Arnold Branch
Meet Jennifer Stull, our Arnold branch coordinator who is also splitting time between her branch and home office. She says one of the best things about working at her home office is having lunch with her family each day. One of the hardest is taking care of her three boys while helping our members and her team. She misses seeing her work family and can’t wait until it’s safe for everyone to get back together.