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COVID-19 Resource Center

Stay Safe | Stay Healthy | Stay Informed

All of your Arsenal news in one place

Over the last few months, we’ve shared a lot of important information with you. We want to make all of that information as easy to find as possible, so we’re consolidating it all on this special COVID-19 Resource Center page.

Be sure to check this page periodically to find any new information. Make sure to check your email and subscribe to our social media channels to see the latest updates as soon as we post them.

We are happy to welcome you back into our branches

On Monday, June 29, our branches opened back up to the public. We are taking measures to keep you and our employees as safe as possible. For a full list of details on how we are keeping you and our staff safe, please visit our blog post.

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Lobby & Drive-up Hours (starting Monday, June 29)

  • Monday-Thursday: 9:00 a.m. through 5:00 p.m.
  • Friday: 9:00 a.m. through 6:00 p.m.
  • Saturday: 9:00 a.m. through noon

Call Center and Live Chat hours

  • Monday-Friday: 8:00 a.m. through 6:00 p.m.
  • Saturday: 9:00 a.m. through noon

Here’s how we’re helping members during this crisis

We’re here to help you with loan assistance

We’re offering a special personal loan with a lower rate and no payments for up to 90 days. We’ve also altered our Skip-a-Pay program to help you stay on track with your Arsenal loans.

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FAQS about our readiness for COVID-19

If you have a question about what we’re doing or what we’ve done to prepare for the outbreak, you’ll find it here.

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We’re here to keep you connected with our digital banking tools

Stay connected with our digital banking tools

It’s easy to access your funds and other financial services without leaving home. Our digital banking products are perfect for social distancing, working at home and keeping yourself safe.

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How to go branchless at Arsenal Credit Union

Just because our lobbies aren’t open doesn’t mean you can’t experience excellence. Learn more about our digital banking tools like live chat, mobile banking, mobile check deposit and CardKey.

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Money tips and information from your credit union

How to file for coronavirus unemployment if you’re self-employed

If you make income working for a ridesharing service like Uber or Lyft or as a freelancer of any kind, you’re part of the gig economy. If your income has been hit because of the coronavirus, you can apply for unemployment. Learn how from our friends at NerdWallet.

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What should you do with your stimulus check?

The federal government started making direct deposits to accounts on Friday, April 10. Make sure you get the most out of your stimulus. Here’s how to track your payment.

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Where’s my payment? What you need to know about the CARES Act

The Coronavirus Aid, Relief, and Economic Security (CARES) Act was passed by Congress and passed into law on March 27th, 2020. Most Americans will receive an automatic payment of $1,200 for individuals, $2,400 for married couples and $500 for each child claimed as a dependent.

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Watch out for phishing scams: 5 ways fraudsters try to steal your information

Phishing scams come in many different forms, including email, phone, text and social media. Learn how to spot these scams and keep your personal information secure.

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3 tips to keep your money and identity safe right now

The best  thing you can do right now is stay calm and rational. Here are three quick tips to make sure your finances, personal information and health stay safe.

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Stay sharp – don’t fall for these coronavirus scams

Scammers are out in full force trying to exploit our current situation. Learn some of the tactics they’re using so you don’t fall for them.

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Help for your investment accounts

When markets turn volatile, what’s an investor to do? 7 quick tips

To help you better understand what to do when markets turn volatile, it’s important to take some practical steps to help you stay focused on the big picture.

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Should you stay invested in the market or should you go?

Investors often hear that they shouldn’t do anything, just stick to the plan, stay the course or hang tight. But is that always the right advice?

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Stay informed: Coronavirus information and updates from two reputable sources

Centers for Disease Control and Prevention (CDC)

How to protect yourself and what to do if you’re sick.

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World Health Organization

Latest guidance on the COVID-19 pandemic, myth busters, and more.

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