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If I’m going out of town, how do I let Arsenal know so I keep complete access to my credit card?

Visa Credit Cards

FAQs / Visa Credit Cards
If I’m going out of town, how do I let Arsenal know so I keep complete access to my credit card?

The easiest way to set up a travel notification is to download our CardKey app.

Another option is to fill out an online travel notification by signing into your online banking account, clicking on the Secure Forms tab, and then clicking on the Travel Notification for Debit and Credit Cards option.

You can also call to let us know you’re leaving at 314.962.6363 or 618.239.6363, option 6 then option 1.



Who do I contact about my rewards points?

If you have any questions about your points balance or using your rewards card, please contact CURewards member services at 800.637.7728. You can also contact our member services department at 314.962.6363 or 618.239.6363, option 6, then option 2.



How does a secured credit card work?

Once you have applied for a secured Visa Credit Card and it is approved:

  • Based on the dollar amount you are requesting, you would need to deposit that amount into your Arsenal savings account
  • A Visa card would be issued within 7-10 business days
  • The card would have the limit of the amount you deposit
  • A hold would be put on the funds in your savings account in the amount of the credit line for the Visa
  • The interest rate would be 13.90% APR
  • You would use the secured Visa just like a regular credit card
  • Payments would be due on the 20th of each month
  • The credit union would report to the credit bureau each month about your payment history