1. The phrase , title, or name “Arsenal Credit Union / Digital Banking App” refers to the online banking app provided by Arsenal Credit Union that is accessible and downloaded via the Google Play Store.
2. A user of the Arsenal Credit Union / Digital Banking App can request their online banking account be deleted during standard business hours (as outlined on our website http://arsenalcu.com) by contacting Arsenal Credit Union at the phone number listed below:
Phone: 314.926.6363
A written request to terminate the online banking account is also acceptable when mailed to the following address:
Arsenal Credit Union
Attention: Member Solutions Department
3780 Vogel Road
Arnold, MO 63010
3. Permanent Deletion and Data Retention: Once your online banking account is deleted, all online banking account data, including but not limited to your profile information, settings, preferences, and any other content linked to your online banking account, will be deleted. This action is not reversable. After the online banking account is closed, your online banking profile is deleted, and Arsenal Credit Union no longer has access to your personal information. We do not retain any information within your online banking profile.
4. Irreversible Loss of Access: After deletion of your online banking account, you will no longer be able to access or recover any previously stored information. Any ongoing subscriptions or services tied to your online banking account will be canceled immediately. It is recommended that you cancel recurring or scheduled transfers and bill pay transactions before making your request.
5. Third-Party Services: If you have linked your online banking account with any third-party services or platforms, please ensure to manage your account and data separately with those providers, as deleting your online banking account with Arsenal Credit Union may not automatically remove or delete your data on third party external services.
