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You use your debit card for just about everything. So losing it isn’t exactly fun. In fact, it can be a scary thought if someone with bad intentions gets a hold of it.
But is losing your debit card really as scary as it sounds? Not really. You have access to digital tools and a team of Arsenal experts that can make managing, cancelling and getting a new debit card a piece of cake.
Learn more about the different ways that you can alleviate some of the anxiety about losing your debit card.
Use Card Management
If you’ve lost or just simply misplaced your Arsenal debit card, your first step should be to put a lock on it so no one else can use it. You can do this in online + mobile banking using the Card Management tool.
Just login to your account, go to the Tools section, and choose Card Management. You’ll see your Arsenal debit card already loaded into the tool. From here, just toggle the button where it says “Block this card.” Now no one can use your card until you turn it back on.
But that’s not it! Card Management lets you put even more controls, alerts and customizations on both your Arsenal debit and credit cards. Learn more about using this cool tool in the link below.
If you know your card is gone for good, stop by any of our four branches to get a new one. The instant-issue debit card machines located at each branch will have you in and out in just a couple of minutes.
Contact us
If you’re not sure what to do about your lost debit card, don’t worry. Our team is always here to help. Just start a live chat with us in the bottom-right corner of the screen or call at 314.962.6363. You can have your current card cancelled and a new one sent in the mail, fast.
Need help outside of normal business hours? Just call the 24/7 support line at 866.820.3035.
